Privacy Policy
Nuvolum is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://nuvolum.com.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Cookies and Tracking Technologies
Our Site uses cookies, pixels, and similar technologies. Some are necessary for the Site to work. Others are used for analytics and advertising and are set only after you choose "Accept all" in the cookie banner.
Regardless of your choice, we count visits using Matomo in cookieless mode: it sets no cookies, truncates your IP address before it is stored, and cannot recognize you across visits. This tells us which pages are viewed and where visitors come from, but not who they are.
The tools that run only after you accept are:
- Google Analytics – analytics that tell us how visitors use the Site.
- Google Ads – conversion measurement and remarketing, which shows you our ads on other websites based on your visit here.
- Leadfeeder – identifies the company associated with a visitor's IP address for business-to-business marketing.
You can change your choice at any time using the "Your Privacy Choices" link in the footer of every page. You may also set your browser to refuse cookies, though some parts of the Site may not function properly if you do.
How We Use Collected Information
Nuvolum may collect and use Users personal information for the following purposes:
- To improve customer service - The information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site - We may use feedback you provide to improve our products and services.
- To send periodic emails - We may use the email address to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards to create as secure of an environment as possible for Users.
Sharing Your Personal Information
We do not sell your personal information for money. However, the advertising and analytics tools described above disclose identifiers, device information, and browsing activity to Google and Leadfeeder. Under the California Consumer Privacy Act, disclosure to Google for cross-context behavioral advertising is considered "sharing" of personal information. You can opt out of this sharing at any time through the "Your Privacy Choices" link in the footer, by declining in the cookie banner, or by sending a Global Privacy Control signal from your browser.
We do not otherwise sell, trade, or rent personal identification information to others. The phone numbers you provide and the consent you give will not be shared with third-party providers.
Do Not Track and Global Privacy Control
We honor the Global Privacy Control (GPC) browser signal. When your browser sends it, we treat it as a request to opt out of the sale or sharing of your personal information and do not load advertising or lead-identification tools, regardless of any other choice made in the cookie banner. We do not respond to "Do Not Track" browser signals, for which no industry standard has been adopted.
Your California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and share, and to request a copy of it.
- Request that we delete personal information we have collected from you.
- Request that we correct inaccurate personal information.
- Opt out of the sale or sharing of your personal information.
- Not be discriminated against for exercising any of these rights.
To exercise the right to opt out, use the "Your Privacy Choices" link in the footer or enable Global Privacy Control in your browser. To exercise any other right, email us at info@nuvolum.com with "California Privacy Request" in the subject line. We will verify your identity by matching the information in your request to information we already hold, and we will respond within 45 days. You may designate an authorized agent to make a request on your behalf; we may ask the agent for proof of your written permission.
California Civil Code Section 1798.83 also permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
Changes To This Privacy Policy
Nuvolum has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
1831 Tiburon Blvd
Tiburon, CA 94920
This document was last updated on September 22, 2026.